Reference

Your Rights and Our Policies at asia100

Every account on asia100 operates under a clear set of terms — covering how your data is handled, how transactions via DANA, OVO, and GoPay are processed, and what your rights are when you contact us.

Account TermsData & PrivacyDANA / OVO / GoPay PolicyContact RightsJurisdiction Notice
asia100 Your Rights and Our Policies at asia100
ACCOUNT SECURITY

How We Protect Your Data and Account

Security on asia100 runs at the account level — not just at login. We apply SSL encryption across all sessions and require OTP verification for password changes, wallet updates, and withdrawal requests. Here is what that looks like in practice across the four areas that matter most.

Data Handling

Your personal data is processed only to operate your account — identity verification, transaction records, and support history. We do not sell or rent your data to marketing partners.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — DANA, OVO, or GoPay. You can clear these from your browser settings at any time.

Account Security

OTP verification is required for any withdrawal request and for changes to your registered e-wallet. If a login attempt comes from an unfamiliar device, we flag it and prompt re-verification.

Requesting Changes

To update, correct, or delete your personal data, contact us via live chat or email with your account ID. We process verified requests within the timeframe required by applicable local law.

CONTACT CHANNELS

Reach Us About Any Legal or Policy Question

If you have a question about our terms, want to request a copy of your account data, or need to flag a concern about how your information is used, our support team handles these directly. You can reach us around the clock — not just during business hours — because account and policy questions do not wait.

Team online

Live Chat

Start a live chat session from any page in your account. Our team handles data requests, policy questions, and account access issues in the same conversation.

Email Support

Send your legal or data enquiry to our support email. We respond with a reference number so you can track the status of your request from start to finish.

Account Help Center

Log in and visit the Help section to submit a formal data access or account-closure request. Steps are short and the form is pre-filled with your account details.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms, data practices, and account policies actually work — answered directly.

Access and eligibility depend on local law in your region. Our terms apply where use of the platform is permitted under applicable local law. Check your local regulations before opening an account.

Log in, open the Help section, and submit a data access request. Include your account ID. We will respond with your data summary within the timeframe required by applicable law in your region.

We remove your saved e-wallet references from active systems after account closure. Transaction records may be retained for the period required by financial regulations in eligible regions before full deletion.

Yes. Submit a deletion request via live chat or email with your account ID. We process it in line with our data-retention policy and confirm by email once the deletion is complete.

We send a notification to your registered account email before any material change takes effect. You have the option to close your account if you do not agree with the updated terms.

Escalate via email with your case reference number. If the matter is unresolved, you have the right to contact the relevant data protection authority in your jurisdiction as permitted by local law.