Reference

How Your Account Works With Us

These terms set out the rules that apply when you open an account and use any service on asia100 — including deposits via DANA, OVO, or GoPay, placing bets, and accessing live tables or slots.

Account rulesDANA, OVO, GoPay transactionsEligible regions onlyAccount security obligationsFair use policy
asia100 How Your Account Works With Us
ACCOUNT & DATA POLICY

How We Protect Your Account Data

Account security and data handling are part of what these terms govern. We use SSL encryption on every page where your account data moves — login, payment confirmation, withdrawal requests. Your DANA, OVO, or GoPay wallet details are never stored beyond what is needed to process and verify a transaction. Here is how we manage the four main areas your account touches.

Data Retention

We keep your account records for as long as required by applicable rules in your eligible region. You can request a summary of what we hold by contacting support through live chat or email.

Cookie Use

Cookies on asia100 keep your session active across pages and remember your wallet selection — DANA, OVO, or GoPay — so you do not have to re-enter it each visit.

Account Security

Your account is protected by a password and a one-time PIN sent to your registered mobile number at each login. Never share your OTP with anyone, including support staff.

Requesting Changes

To update registered details — phone number, linked wallet, or contact email — submit a request through live chat with your account ID. Verification is required before any change is applied.

CONTACT & HELP

Reach Us About These Terms

If a clause in these terms is unclear, or you need to flag a transaction discrepancy on your account, our support team can walk you through the relevant section. We handle terms-related queries through live chat, email, and WhatsApp — use whichever channel fits how you prefer to communicate.

Live Chat Connect directly from your account page. Our team responds to terms and account queries as they come in, without a queue ticket required first.
Email Support Send a detailed message about your account, a specific clause, or a transaction question. We reply with the relevant terms reference and next steps.
WhatsApp A quick message on WhatsApp works well for short terms questions — wallet verification steps, account access issues, or eligibility queries for your region.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — from wallet transactions to account access and data requests.

Yes. Every transaction processed through your account — whether via DANA, OVO, or GoPay — is covered by these terms, including the verification steps required before a withdrawal is confirmed.

These terms do not override local law. If access is restricted or prohibited in your region, you are not eligible to open or use an account. Eligibility is determined by where local law permits such services.

Contact support through live chat or email with your account ID. We will confirm what data is held and provide a summary within the timeframe stated in our data retention policy.

No. We notify you through your registered contact details before any material change takes effect. Continuing to use your account after that notification means you accept the updated terms.

Raise it with our support team via live chat or email. If the disagreement relates to a transaction, give the transaction reference from your account history so we can review it accurately.

No. DANA, OVO, and GoPay wallet details are only retained as long as needed to process and verify your transaction. They are not stored indefinitely or shared outside the payment verification process.