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How asia100 Handles Your Personal Data

Your account data — from your registered e-wallet to your login history — is handled with clear rules at asia100. This page explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

DANA, OVO, GoPay wallet data protectedAccount access logs kept securelyYour data removal rights explainedCookie use disclosed clearlyContact path for data queries

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How to Reach Us About Your Data

Live Chat Open the chat icon from any page on asia100. Our support team handles data queries, account access questions, and wallet verification requests around the clock.

Email Support Send your data request or privacy query to our support address. Include your registered account name and the e-wallet — DANA, OVO, or GoPay — linked to your account so we can locate your records quickly.

Account Settings Log in, go to Account Settings, and use the Data and Privacy section to review what is stored, update your contact details, or submit a deletion request directly without contacting support.

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How We Protect and Manage Your Information

Data Storage and Retention

Account records — including your DANA, OVO, and GoPay transaction references — are stored on access-controlled servers. We keep them for the period your account is active plus any window required by applicable regulation.

Cookie Use

We use session cookies to keep you logged in across pages and preference cookies to remember your language and device settings. You can adjust cookie permissions from the cookie banner shown on your first visit.

Account Security Practices

Login sessions are protected by OTP verification sent to your registered contact. Each new device login triggers a fresh OTP check, so access from an unrecognised mobile browser requires your confirmation before the session opens.

Requesting Changes or Deletion

You can request a copy of your stored data, ask us to correct inaccurate details, or submit a deletion request at any time.

What Data We Collect and Why

asia100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with asia100, we collect the information needed to run your account and process your transactions. This includes your name, contact details, and the e-wallet identifiers linked to your deposits and withdrawals — whether you pay via DANA, OVO, or GoPay. We

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collect this data because it is necessary to verify your identity, match incoming payments to your account, and respond to any support queries you raise. We also record your login activity — device type, session timestamps, and the browser or app environment you use. Players in
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Bekasi or Tangerang accessing the platform from a mobile browser generate the same session logs as desktop users; the data tells us how to keep your account consistent across devices. We do not sell your personal data to third parties. We share it only where required
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to complete a transaction — for example, passing a reference number to your e-wallet provider so a GoPay or OVO withdrawal can clear — or where we are required to do so under applicable law. Availability of our services depends on local law and eligible regions.
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We retain your data for as long as your account is active and for any period required by applicable regulation after closure. The legal basis for processing varies by data type and is detailed in each section of this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

These are the questions we get most often about how asia100 handles your personal data. If your question is not covered here, reach us via live chat or the email support path listed above.

We collect your name, contact details, and the e-wallet reference — DANA, OVO, or GoPay — you use for deposits and withdrawals. We also log device type and session timestamps to keep your account consistent.

We share data only where needed to complete a transaction — for example, passing a GoPay or OVO reference to the e-wallet provider — or where applicable law requires it. We do not sell your data.

We retain your data for as long as your account remains active. After closure, we keep records for any period required under applicable regulation, then delete them in line with our retention schedule.

Yes. Log in and go to Account Settings, then the Data and Privacy section, or contact us via live chat or email. We will respond within a reasonable period with the data we hold on your account.

Submit a deletion request through Account Settings or email support with your registered account name and linked e-wallet. We process deletion requests subject to any legal retention obligations that apply.

We use session cookies for login continuity and preference cookies for device and language settings. You can adjust these from the cookie banner on your first visit or through your browser settings at any time.

How asia100 Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Data Storage and Retention

Cookie Use

Account Security Practices

Requesting Changes or Deletion

Your Privacy Questions Answered

01 What personal data does asia100 collect when I open an account?

02 Does asia100 share my data with third parties?

03 How long does asia100 keep my account data?

04 Can I request a copy of the data asia100 holds about me?

05 How do I ask asia100 to delete my personal data?

06 What cookies does asia100 use and can I turn them off?

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